Reflections on Ethnographic Research: Expat Workers and Issues of Payment (part 4 of 4)

Overview

By chance in the past few weeks I have read several articles about labor and migration on the Arabian Peninsula such as

Gardner, Andrew and Sharon Nagy. (2008). “Introduction: New Ethnographic Fieldwork Among Migrants, Residents and Citizens in the Arab States of the Gulf.” City and Society 20.1: 1-4.
Nagy, Sharon. (1998). “‘This Time I Think I’ll Try a Filipina’: Global and Local Influences on Relations Between Foreign Household Workers and Their Employers in Doha, Qatar.” City and Society 10: 83-103.
Sarmadi, Behzad. (2013). “‘Bachelor’ in the City: Urban Transformation and Matter Out of Place in Dubai.” Journal of Arabian Studies 3: 196-214.

There are lots of numbers, data sets, opinions and ideas in these texts – but no sense of what it’s like to interact with expat workers. There is ethnographic work with and about them, but nothing about the writer’s personal economic exchanges: how to hire, discuss and pay wages, decide work load, etc. This isn’t a fault of the articles which have different objectives, but reading these texts made me reflect on my connections to other expat workers, how I manage them and how they manage me.

This essay will talk about issues with payment. [The information about wages and dates are from monthly lists of expenses that I have kept since I moved to Dhofar. 1 Omani Riyal is about $2.40; there are 1000 baisa in one Riyal so the 500 baisa bill is worth about $1.20.]

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In the previous essays I gave examples of me hiring other expats to work for me. In this essay I want to write about some of the bumps along the way. First was my almost complete ignorance about how to hire/ manage people. When a friend told me that I should have someone clean my house, I thought it was a great idea but was not sure about the protocols.

I thought about the examples I knew from my parents and what I would want if someone hired me. From watching my parents interact with people who they hired to help cut bush and work in their gardens, I knew that I should agree on a price beforehand, pay in cash promptly and always have drinks (water/ juice/ soda) on hand.

Over the years, my father made several joking comments to me wondering what his short, small cleaning lady was doing with all the pairs of size 13 shoes he left for her, so I learned that if you have anything to throw away, leave it clean and neatly arranged in a place for the cleaning person to take if they want. And I hated having someone watch over me if I was trying to work, so I was determined to leave the person alone to work in peace.

I had only hired movers on my own before moving to Oman (paid in cash and given lots of soda) so I tried to assimilate these lessons as I started to navigate labor practices in my daily life with N (manager at a housing compound), M (car-cleaner) and T (house cleaner).

When I moved to a house in a small compound, the manager (N) asked for a small salary for cleaning my car, sweeping the sidewalks and watering the garden. This all went well until one day I noticed that none of the work was being done, so I walked over to N’s room to see what was going on. He was sitting on the bench outside his door and told me that he was supposed to go home that week. It was the time for his yearly free trip home but the company that hired him was stalling, refusing to pay for the ticket. He was not going to do any work as it was his right to go home for his vacation. I have never crossed a picket line in my life and this was clearly a protest strike so it was incumbent on me to stand in solidarity. I did the sweeping and watering (and kept paying his salary) until he was able to go home.

After cleaning my car for a few months, M told me (in an English sentence he had memorized) that his daughter was getting married and he needed an extra month’s salary. I was startled but realized that the 10 Omani Riyal was not that important to me, but that amount was important to him. So I handed it over. In the nine years he worked for me, he came several more times with requests and I always said yes.

T cleaned my house for 14 1/2 years. After she had worked for me for 4 years, she told me that her son was at the age to start school. Since she was an expat, she would have to pay for a private school and she needed the fees up-front. She needed the equivalent of 5 months’ salary that week then, she said, she would work for the coming 5 months without pay.

I did not want to hand over all that money. First it would require me taking some cash out of savings and forgoing some items I had wanted to buy that month. Second, it meant trusting that she would, in fact, show up for the next 5 months. Plus, I knew I would feel guilty about her working without pay and would leave some cash for every week so there would be an extra cost for me.

I briefly thought of going to the school myself, to arrange for a monthly payment plan that I would handle. But doing that would infantilize her; I should either give the cash outright or refuse. It was a moment in which my ideals and beliefs confronted everyday-life; the request got right to the core of who I thought I was and what I thought about my place in the world.

On one hand, I couldn’t know for certain that money was for school fees, but if it was for school and I didn’t help her, her son might lose the chance to get an education. As a teacher, I felt I had to respect someone’s efforts to help her child learn. So, I gave her the money. She worked for 5 months with no salary, with me leaving her a few Riyal every week.

Two years later, she again asked for an advance. She wanted to buy a car and needed 4 months’ salary ahead of time. Having a car would make her life immeasurably easier because she would not have to depend on taxis. I agreed.

When Covid hit, I kept paying her salary (as did all the other expats I know who have hired someone to help them clean), but asked her not to come to my house. When it became clear that the disease was spread through direct contact; she and I created a new schedule so that I was always out of the house for an hour before and after she came.

Here is a final example to illustrate the question of how much I am/ should be responsible for those who work for me.

I sort my trash four ways. Soda cans get put in a bag to be set next to dumpsters for people to take for recycling. Non-meat food waste gets composted. Anything that is usable or edible is set to the left side of my front door for the cleaning person or gardener to take if they want and other trash is put in biodegradable bags with the tops tied shut to be thrown out.

One day I had to run back home from work while T (the woman who cleans my house) was still working. As I came up the stairs, I realized that she had opened the trash bags, taken out items I had tossed and put them into other bags for her to take home. The things I had thrown out which she wanted were foodstuff that were older than their “best before” date. I stood on the steps and thought: What do I do about this? How much am I my sister’s keeper?

I asked T to come out to the stairs, pointed to the things she had set aside and said, “not good to eat.” She nodded and said that she would throw them out, but I don’t know if she did.

How long you can use food or medicine after it has passed its sell by/ expired date is something reasonable people can disagree about. My point of view is never to use anything after that date because to reach Salalah, most items are in transit for a long time in trucks that are not temperature-controlled. I often open food that should still be good to find that it is spoiled and I have had enough cases of food poisoning to be wary. I try to use whatever I buy before the “best before” date, but if something expires, I toss it. I know others disagree with me and use medicine weeks or months after the recommended date printed on the package.

My choices were to tell T not to open the trash bags, not do anything or make sure that the expired things were not useable in some way.

Telling her not to open trash bags didn’t really make sense. I have learned from teaching to never say something that you can’t back up and I am almost never not at home when she cleans so I cannot tell what she was doing.

To let her decide for herself raised the issue that she might not be able to read/ understand “sell-by” dates. On the other hand, she might understand but was willing to try expired food and medicine as a way to save money.

By tossing out the food and medicine myself, I would be doing what I thought was right but perhaps wasting perfectly usable items. I finally decided to off-the-cuff evaluate what I put in my trash. Now I throw expired items that I think should not be eaten away myself, anything else I leave for T to make her own decisions about.

For me, the through-line in all of these cases is my uncertainty; I didn’t know then and don’t know now if I did the right thing. Being a “boss” is not something I had experience with before I moved here. From the outside, I might look like a confident American expat, but I feel like I am slowly finding my way in the dark, making mistakes and constantly wondering if I am misunderstanding the situation.

Reflections on Ethnographic Research: Making Adjustments for Positive Multi-Cultural Exchanges/ Events

Ethnography: Conversations about Men/ Masculinity, part 1

Using Cultural Understandings to Improve Teaching, part 1

Reflections on Ethnographic Research: (Not) Asking Questions